FAQ

Frequently Asked Questions

What is The Music Movement?

The Music Movent is Dada's social network. Meet other fans, share your favorite artists, upload pictures and videos, start a blog and more in our unique music community.

What does DRM-free mean?

All Dada Mp3s can be legally downloaded and are DRM-free. DRM stands for Digital Rights Management which is the encrypting system that limits the use and transfer of MP3 files.

Because Dada Mp3s are DRM-free, they can be transferred to any device, without restrictions. The music downloaded on Dada can be downloaded to your PC, and transferred to any PC, Mp3-compatible phone or Mp3 player, including the iPod. The tracks can also be burned to a CD to be listened to in your car or on your home stereo.

What can be found in the Music Store?

The Music Store section contains music by genre, but also in lists based on specific criteria: the newest tracks, the most popular tracks and featured tracks. In addition to Mp3s, Dada also offers content to personalize your phone: ringtones, games, wallpapers and videos.

How do I download content?

If you are a new member, you must first complete the sign-up process for Dada.net.

Once you’ve found an MP3 you want to download, click “Get It.” Then:

1) Sign Up: On the next page, fill in the requested information, read the subscription agreement and click "Enter."

2) Confirm: Once you receive your PIN message on your phone, you can either reply OK or enter it on the website. When you get confirmation that your sign-up was successful, you are ready to start downloading.

3) Your MP3 will begin to download to your PC. A pop-up window will appear, asking you to Open or Save the file. Choose Save and select a place on your computer to save the MP3. You have the choice of deciding which player you’d like to use as the default for opening your files. Select your preferred player, and click OK.

After your download is completed, it should open in the preferred player you specified.

Be sure to make sure you save your files in a safe place on your computer. Some browsers may save downloads to a “temporary” file. You can adjust your browser’s options/preferences to specify where your MP3s will be saved.

What is a Preview?

All tracks available on the Music Store have a 30 second preview. This shortened track is available to all users.

What are credits?

Credits are used to download content. Each credit is good for one download. What you can download depends on your carrier:

15 full-track MP3 downloads/month at only 67cents/each ($9.99) - transferable to ANY device, available to:
AT&T
Sprint
T-Mobile
SunCom
Alltel
Nextel
CellularOne
Boost users pay $6.99/mo for 10 downloads, Cricket users pay $1.99/week for 3 downloads, Virgin users pay $2.49/week for 4 downloads.


Downloads also available in MOBILE format (Mp3 Ringtones) + access to the wallpapers and mobile games library for the following carriers:
AT&T
Verizon Wireless
Sprint
T-Mobile
SunCom
Cricket
CellularOne
Virgin Mobile

Fun text alerts (120/month) are also available to the following carriers:
AT&T
Verizon Wireless
Sprint
Cricket
CellularOne
Alltel
Nextel
Boost
Virgin Mobile (30 fun text/week)

Does downloaded content expire?

No, it doesn't expire. Once you download something, it's yours to keep forever. However, if you change phones, you will have to redownload any mobile content.

Does Dada's offer include only MP3s?

No, on Dada, you can find lots of other content to personalize your mobile, like ringtones, wallpapers and games. You can also get daily text alerts: the juiciest gossip from the AP, the funniest jokes, the hottest music news, plus, your daily horoscope.

How do I sign up?

To sign up for Dada.net, click "Get it" next to any content on the site. Or, you can click here to sign up now.

How do I pay for my Dada subscription?

For your convenience, in lieu of a credit card, you pay directly from your phone. Your wireless phone bill will reflect the charges for the content you downloaded, so credit cards are not required. Your subscription will renew each month until you cancel it.

How can I cancel my subscription?

Via SMS: You can cancel the service via SMS by sending "QUIT" (no quotes) to 63232

Through our Toll Free #: Call 1-888-214-0381 to speak with one of our agents who are available 24/7. You can also unsubscribe using our automated system.

On Chat: Click here for live chat assistance.

Via E-mail: You can request cancellation via e-mail: help.us@dada.net. Be sure to include the 10-digit number attached to your subscription that you which to unsubscribe as this will expedite your request.

On the Web: You can also cancel your account through our website. To cancel your account online, log in and click here.

Can I block a phone number?

If you want to cancel an existing account that was set up by a minor and block the phone number for the future, just send an e-mail to help.us@dada.net, including the phone number, and we will enter the number that you provide onto the blacklist. You can also call our 24/7 Customer Support line 1-888-214-0381 for assistance.

If you wish to block your phone or a family member's phone from receiving Dada.net services, just follow the simple steps below.

Please note that you have to use the mobile phone you want to block to send this text message.

Text to 63232 the word BLOCK.

What is an Artist's space?

An Artist's Space is a section of the site dedicated to your favorite artist where you can see all of their content, buy and download tracks, add music to your library, share your favorites with your friends, leave comments, become a fan, and meet other fans like you!

What's a profile?

Your profile is your space on Dada.net. From this page, you can manage your artist list and music library, add pics and videos, start a blog and much more. Your profile is totally customizable. You can change your widgets, your layout, your background image, and colors to create something that's uniquely you.

What is the Dada.net Media Player?

The Media Player allows you to create a playlist of songs you like. Once songs are added, you can download them directly from the player by clicking on the green arrow next to the track you want to download.

You can also add a song to your profile by clicking the button "Save as mood." Once you set a song as your mood, it will show up on your profile page and next to your username, whenever it appears in the community.

Can I do microblogging?

Yes, when you're logged into the site, you can update your mood anytime by changing the text in the "thought bubble" next to your picture, in the top right corner of the page.

Your mood is a simple and fast way to tell the other members of the community how you’re feeling and what you’re doing in just a few words. It's transmitted to all of your friends in their “feed” and it appears next to your username and avatar anywhere they appear.

What can be found only on Dada?

Dada.net offers a low price for DRM-free Mp3s, ringtones and other mobile content. Plus, we have an awesome music community where you connect with friends and meet new people with similar musical tastes. Finally, you have the ability to upload pics and videos, start a blog, send e-mails and more, all from one uniquely complete website.